Your company may be a communications service
provider, in which case it probably has a number of remote sites,
such as satellite downlinks and cable head ends. In these sites,
you may have a variety of equipment from different vendors.
Or, your company may be in the security or environment control
business, so it requires a number of sensors to monitor site
security and environment.
To provide a reliable service to your customers,
you need to know the exact operational status of all of your
equipment at all times. You also need to monitor the environment
and the security of your sites. In case of equipment failure,
power outage, or intrusion into your site, you need reliable
and immediate notification. If your sites are unattended overnight
or over the weekend, you need automatically sent pager messages
to report mission critical equipment failures.
To monitor your sites, you will probably need
a combination of text messages and graphical images such as
regional maps, site diagrams, schematics and equipment front
panels. You may want to include on-line documentation to guide
your technicians through the repairs and maintenance tasks.
You may decide to go even further and fully automate tracking
of the equipment repair process, and integrate it with the alarm
Manager offers a fully integrated and automated yet cost-effective
solution to all of your alarm monitoring and equipment control
needs. The product is based on our standard MACS software that
runs on a robust rack mounted computer, under the industry standard
Windows operating system.